Shared Resource Solutions, Inc.

Professional Services

Quality Customer Service * Training * Marketing/Economic Development/PR * Total Quality Management * HR Administration * Resource Allocation * Safety

· Understanding customer’s needs

· Improvements in efficiency

· Driving quality from the frontline

· Site use development

· Government liaison

· Focus group facilitation

· Marketing plan development

· Brochure development

· Policy and procedure

· Employee handbooks

· Labor strategy

· Compensation/Evaluation ( i.e. performance/incentives plans, evaluation and assessment)

· Compliance issues

· Employee benefits (Health plans, 401K plans)

· Affirmative Action plans

· ISO 9000 Certification

· Continuous improvement processes

· Baldridge Quality Award

· Change management training for supervisors and managers

· Empowerment/frontline teams

· Sexual harassment

· Employee ethics and integrity

· Americans with Disabilities Act

· Family/Medical Leave Act

· Dealing with difficult people

· Workplace violations

· Substance abuse

· Customized training

Quality Customer Service

Total Quality Management

Human Resource Administration

Marketing/Economic Development/PR

Training

Services We Provide

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· Assessment

· Reorganization

· Goal alignment

· Strategic plans

· Reorganization plans

· Process Audits

· Project Management

Resource Allocation

Safety

· Light duty job description

· Policies and procedures

· Early return process

· Health and safety audits

· OSHA compliance issues

SRS

Hammond, IN